Any Questions call our Customer Service on 1300 769 457

    We do not guarantee that all the items available at the Medentra web shop are in stock at the time of your order.
    In the case of incorrect stock balance aecting your order, we will contact you shortly by phone or by e-mail.

    In stock goods are typically dispatched within in 48 hours of payment. You will not be charged for any goods not
    in stock or placed on backorder.

    If you receive notication of a backorder you may cancel that back order by contacting our oce prior to the goods
    being shipped.

    Shipping Rates
    Free Shipping for regular orders over AUS$200 inside Australia
    Free Shipping for regular orders over AUS$300 to New Zealand

    We reserve the right to charge a fee for bulky items to remote areas.
    We also reserve the right to choose the best available freight option for you based on your location and order size.
    Free Shipping rates are for orders over the specied amount to a single address.


    We reserve the right to amend our shipping policies at any time.

    Our details are:
    Medentra Australia
    Phone: 1300 769 457 New Zealand +617 3711 2559
    Fax: 1300 769 458
    Email : info@medentra.com.au
    PO Box 2199 Burleigh BC Queensland 4220